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Don't see the answer to your question here? Drop us an email and we'll be happy to help. We want you to be confident about your choice to join our Zone Family.
Support@ZoneConditioning.com
Support@ZoneConditioning.com
BOOKING CLASSES
Year-in-Full Members have booking priority and may book classes any time in the period paid for.
Monthly members can book classes one month in advance for the current paid-for period. Each month becomes available for booking on the day of the month that the members payment is drafted.
Monthly members can book classes one month in advance for the current paid-for period. Each month becomes available for booking on the day of the month that the members payment is drafted.
CLASS CANCELATION & WAITLIST POLICY
1. Zone Conditioning has a 2-hour cancelation policy in effect as of March 1, 2017. If you cancel within 2 hours of class time or do not show for your class, you will be automatically charged a cancelation fee of $5.
2. Participants that have paid for classes "by the class" have up to 2 hours prior to class time to cancel and get your class credited back to your account. If you cancel less than 2 hours before class you will be charged a class fee.
3. Classes with 2 or less participants 2 hours prior to class will be canceled.
4. If you are registered for back-to-back classes (multiple classes in one day) that are waitlisted you will be removed from the second class. If there is an open space at class time you are welcome to stay for the second class at class time.
5. Members may reserve 1 Spin class per day, unlimited days per week. If at class time you would like to stay for a second class you are welcome to do so if there is an open spot in that class.
6. If you are scheduled for a SPIN class but are not in class 5 minutes before class begins we reserve the right to give your bike to someone on stand-by.
2. Participants that have paid for classes "by the class" have up to 2 hours prior to class time to cancel and get your class credited back to your account. If you cancel less than 2 hours before class you will be charged a class fee.
3. Classes with 2 or less participants 2 hours prior to class will be canceled.
4. If you are registered for back-to-back classes (multiple classes in one day) that are waitlisted you will be removed from the second class. If there is an open space at class time you are welcome to stay for the second class at class time.
5. Members may reserve 1 Spin class per day, unlimited days per week. If at class time you would like to stay for a second class you are welcome to do so if there is an open spot in that class.
6. If you are scheduled for a SPIN class but are not in class 5 minutes before class begins we reserve the right to give your bike to someone on stand-by.
"easy MEMBERSHIP" CANCELATION POLICY & Procedure-
Termination policy: Zone Conditioning requires 30-day notification to stop automatic debiting on all memberships past the first 30-day period. Client must fill out the termination form and return the form to support@zoneconditioning.com The next regularly scheduled payment falling within 30 days after written notification is submitted will be processed in full. Memberships auto-renew monthly until termination notice is received.